How does the electronic ticketing system work?
Called T2, parking enforcement personnel (guards) use an automated device to scan the license plate, which pulls up the vehicle and records the violation. It prints out a citation and records it in the system. This also allows guards to take any applicable photos and attach them to the violation record.
How do I pay my electronic ticket?
Parking accounts can now be managed online. Once entered, the TCU user receives an email that they have received a parking violation. Users can view it and pay fines online with a credit card. It will remain payable on the parking portal for 10 days before being charged to the users’ TCU account.
What about appeals?
Appeals will now be submitted online. In addition guards having the ability to attach photos to the violation record, users can also submit photos to support their appeal.
Does the system track user history?
Yes. Guards entering citations, the Parking & Transportation office and the user can all view the history of the account.
Why do the citations look different?
The citations are now printed electronically on waterproof, rip-resistant thermal paper in order for citations to remain intact and legible in extreme weather conditions.
What is better about the electronic system?
In addition to some of the details discussed here, the overall benefit of the electronic system is to be more efficient with the monitoring of lots and to promote better compliance for those who pay to park on the TCU campus.
Are any other services available on the electronic system?
When the system is fully integrated for the fall, plans include ordering vehicle permits through the system and printing visitor or temporary parking passes.